We catch the calls you miss. You keep your phone, your notebook, your trucks. We do the rest.
FieldReply is a done-for-you missed-call and stale-quote recovery service for small plumbing and HVAC firms in Metro Vancouver. We don't ask you to learn a CRM, sign a long contract, or change anything about how you run your trucks.
You've heard this pitch before. Here's what we won't do.
- We won't make you switch to a new CRM. You keep what you've got, Jobber, Housecall Pro, paper, nothing. We work with it.
- We won't trap you in a multi-year contract. There's a 60-day starter period to recover the setup cost. After that, true month-to-month. Stop the recurring fee anytime.
- We won't charge per seat, per call, or per text. One flat monthly fee.
What owners are actually saying.
From contractor forums and published industry case studies. These are not FieldReply customer testimonials, FieldReply has not yet run a paid pilot. We're showing you the language we hear from owners exactly like you.
I didn't even know I was missing 8 calls a week.Plumbing owner, contractor forum thread
By the time I called back, they'd already hired someone else.HVAC contractor, published industry case study
It's the best money I spend every month.From a published missed-call-recovery customer testimonial (CallJolt)
Industry research suggests the typical small trades firm without missed-call recovery loses around C$5,400 a month in revenue to calls that go unanswered or quotes that go unfollowed-up.
How it works.
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We listen for the calls and forms you miss.
Your phone, your website forms, your quote requests. Wherever your leads come in, we set up a way to catch the ones you didn't get to in time.
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We respond fast, in your voice, with templates you've approved.
Within minutes of a missed call, the prospect gets a text or email that sounds like you. CASL-compliant. STOP-respecting. Approved by you before anything goes live.
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You get a weekly recap.
What we caught, what we booked, what we couldn't. No black box. No mystery. You see the numbers we're moving.
Pricing.
Pilot tier: C$750 setup, then C$350 a month.
60-day starter period to recover the setup cost. After that, true month-to-month. Stop the recurring fee anytime, no auto-renewal trap.
What's included: lead capture from your phone and forms, CASL/PIPA-compliant message templates that you approve, opt-out handling, failure alerts when a send doesn't go through, and a monthly recap of recovered leads.
We have a Standard tier too, C$1,250 setup plus C$500 a month with a 3-month minimum, that adds reporting and an optional review-request flow. Ask about it on the call if it's a fit.
What we won't do.
We're not building an AI voice agent. If you want a robot to answer your phones, that's not us.
We're not running review-request automation. Google's policies on incentivized reviews are strict, and we'd rather get you the call than risk your listing.
We're not replacing your CRM. The whole point is you keep your trucks running on what you've already got.